Front Office Supervisor (Ernakulam)

Front Office Supervisor (Ernakulam)

12 Oct
|
Travancore Court Hotel
|
Ernakulam

12 Oct

Travancore Court Hotel

Ernakulam

- Operations Oversight: Manage daily check-ins, check-outs, room assignments, and billing accuracy during assigned shifts.
- Team Leadership: Supervise, train, and schedule receptionists, concierge, and bell staff; conduct shift briefings and debriefings.
- Guest Relations: Greet guests, handle special requests, and de-escalate complex or sensitive customer complaints promptly.
- Department Coordination: Collaborate with housekeeping and maintenance to update room statuses and ensure clean, ready rooms.
- Financial & Admin Tasks: Handle cash reconciliation, shift audits, credit limit tracking, and daily reporting.
- Policy Compliance: Enforce brand and safety standards, security protocols, and emergency procedures

Pay: From ₹22,000.00 per month

Perks

- Food provided
- Provident Fund

Work Location: In person

📌 Front Office Supervisor (Ernakulam)
🏢 Travancore Court Hotel
📍 Ernakulam

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