Front Office Receptionist

Company: RD Hotel

Location: Perundurai, Erode, Tamil Nadu

Department: Front Office

Job Type: Full-Time

Salary: Attractive salary for deserving candidates

RD Hotel is looking for a friendly, professional, and customer-oriented Front Office Receptionist to join our team. The ideal candidate should have good communication skills, a pleasant personality, and the ability to provide excellent guest service while managing front office operations efficiently.

Key Responsibilities

- Welcome guests warmly and provide professional check-in and check-out services.
- Handle room reservations, walk-in bookings, cancellations, and booking modifications.
- Attend guest inquiries through phone calls, email, and in-person communication.
- Coordinate with housekeeping to ensure rooms are ready for guest arrivals.
- Maintain guest registration forms, ID proofs, room records, and other front office documents.
- Prepare guest bills, handle payments, and coordinate with the accounts team for billing-related matters.
- Manage bookings received through online travel agencies (OTAs) such as Booking.com, Agoda, and other platforms.
- Handle guest complaints and requests promptly and professionally.
- Coordinate with the restaurant, housekeeping, maintenance, and management teams to ensure smooth operations.
- Maintain accurate occupancy records, room status updates,



and daily reports.
- Follow hotel policies, guest privacy requirements, and security procedures.

Requirements and Qualifications
- Minimum qualification: 12th Pass or any degree.
- Previous experience in hotel front office operations is preferred; freshers with positive communication skills may also apply.
- Good verbal communication skills in Tamil and English.
- Basic computer knowledge and familiarity with MS Excel, email, and hotel billing software.
- Knowledge of hotel reservation systems and online booking portals will be an added advantage.
- Good customer service, problem-solving, and interpersonal skills.
- Ability to work in shifts, including weekends and holidays.
- Well-groomed, punctual, responsible, and willing to learn.

What We Offer
- Attractive salary based on experience and skills.
- Opportunity to grow in the hospitality industry.
- Supportive working environment.
- Career development opportunities within the hotel group.

How to Apply

Interested candidates can apply through Indeed or contact RD Hotel management for further details.

Join RD Hotel and be part of a team committed to providing excellent hospitality and guest satisfaction.

Pay: ₹13,000.00 - ₹18,000.00 per month

Benefits

- Food provided
- Leave encashment

Work Location: In person

📌 Front Office Receptionist (Perundurai)
🏢 RD HOTEL _ Bhavani Road
📍 Perundurai