Job Summary

FRONT DESK EXECUTIVE

Key Responsibilities:

- Patient Registration and Reception: Welcoming patients and visitors, registering new patients, managing check-ins/check-outs, and updating insurance information.

- Appointment Scheduling: Scheduling, rescheduling, or canceling appointments for doctors, tests, and labs using hospital management software.

- Communication Hub: Answering phone calls, taking messages, and directing inquiries to the appropriate department.

- Billing and Payments: Preparing bills, collecting payments, and handling patient inquiries regarding charges.

- Administrative Support: Maintaining patient records (physical and electronic),

- scanning documents, and updating daily records.

Required Skills:

- Communication: Excellent interpersonal skills to deal with patients, families,



and staff.

- Technological Proficiency: Familiarity with Hospital Information Systems (HIS) and Microsoft Office.

- Multitasking and Organization: Ability to manage high-stress situations, such asemergencies, calmly.

- Patient Experience and Safety: Maintaining a clean and organized reception area, managing patient flow to reduce waiting times, and providing assistance to distressed patients.emergencies, calmly

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Advantages

- Cell phone reimbursement

- Paid sick time

Work Location: In person

📌 Front Office Executive (Lucknow)
🏢 Vaga Superspeciality Hospital
📍 Lucknow