12 Oct
|
Centre Point Hospitality
|
Amravati
12 Oct
Centre Point Hospitality
Amravati
Company Description Centre Point Hospitality is a well-established group in the Indian hospitality industry, with its flagship 5-star property, Hotel Centre Point, located in Nagpur, Maharashtra. The hotel features 136 luxurious rooms, multiple banquet halls, a multi-cuisine fine dining restaurant, a coffee shop, and an all-day bespoke buffet area, supported by round-the-clock room service.
The group is focused on delivering high-quality guest experiences through premium facilities and attentive service.
Centre Point
Hospitality is expanding with upcoming ventures in New Mumbai, Raipur, and Goa, offering growth opportunities for team members. Applicants can expect to join a professional environment that values service excellence and long-term development.
Role Description The Front Office Executive is a full-time, on-site role based in Amravati. The role involves managing reception duties, welcoming guests, handling check-in and check-out procedures, and ensuring a smooth and productive front office operation. Daily responsibilities include answering phone calls, responding to guest inquiries, coordinating with housekeeping and other departments, and maintaining accurate records of reservations and guest information.
The Front Office
Executive will support guests with information about hotel services, local attractions, and transportation, while resolving issues promptly and courteously. The role also involves maintaining a professional appearance, adhering to hotel policies, and contributing to a positive and hospitable atmosphere.
Qualifications
- Strong Customer Service and Front Office skills to manage guest interactions, check-in/check-out, and lobby operations effectively.
- Excellent Communication and Interpersonal Skills to interact professionally with guests, colleagues, and external partners.
- Proficiency in Receptionist Duties, including handling calls, managing reservations, and maintaining front desk records.
- Basic computer literacy and familiarity with hotel management or reservation systems.
- Ability to work in shifts, including weekends and holidays, with a high level of reliability and punctuality.
- Professional grooming and demeanor, with attention to detail and a service-oriented mindset.
- Previous experience in front office, hospitality, or customer-facing roles is preferred but not mandatory.
- Minimum educational qualification: high school diploma
📌 Front Office Executive (Amravati)
🏢 Centre Point Hospitality
📍 Amravati