Key Responsibilities

- Welcome and assist customers and visitors at the front office.

- Handle incoming and outgoing customer calls professionally.

- Follow up with customers regarding enquiries, sales, and pending requirements.

- Explain company products, services, and offers to customers.

- Record and update customer details, call logs, and enquiry status.

- Coordinate with the sales team to convert enquiries into sales.

- Maintain proper customer records and front office documentation.

- Respond to customer queries and direct them to the appropriate team when required.

- Support the team in achieving assigned sales and calling targets.

- Maintain a professional attitude and ensure good customer service.

1. Qualification

- Degree or Diploma in any field.

- Previous telecalling, front office, or sales experience is preferred.

- Freshers can also apply.

1. Required Skills

- Valuable communication and interpersonal skills.

- Good customer handling skills.

- Basic computer knowledge.

- Professional telephone etiquette.

- Positive attitude and willingness to achieve targets.

- Ability to manage multiple tasks and coordinate with the team.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 FRONT OFFICE CUM TELE CALLING EXECUTIVE (Tirur)
🏢 ETHYCOM
📍 Tirur