Location: Rishikesh, Uttarakhand

Department: Front Office

Salary: ₹15,000 – ₹20,000 per month

Experience: Minimum 1 years in the hospitality industry

Qualification: Diploma/Degree in Hotel Management or a relevant qualification preferred.

Job Summary

Rubystone Hospitality is looking for a professional and guest-oriented Front Office Associate to manage front desk operations, ensure smooth check-in and check-out procedures, and deliver excellent guest service.

Key Responsibilities

- Welcome guests warmly and provide a professional first impression.
- Handle guest check-in, check-out, reservations, and room allocation.
- Manage guest inquiries, requests, complaints, and feedback efficiently.
- Coordinate with Housekeeping, F&B;, and other departments to ensure guest satisfaction.
- Maintain accurate guest records, registration forms, and front office documentation.
- Handle billing, payments, invoices, and cash transactions accurately.
- Manage telephone calls, emails, and booking-related queries.
- Ensure compliance with hotel policies, guest verification procedures, and hospitality standards.
- Maintain a clean, organized,



and professional front desk.
- Support upselling of rooms and hotel services wherever appropriate.

Required Skills
- Excellent communication and interpersonal skills.
- Strong guest-handling and problem-solving abilities.
- Knowledge of hotel reservation systems and PMS.
- Basic computer skills, including MS Office.
- Good grooming, professional attitude, and customer service orientation.
- Ability to work in shifts and manage multiple tasks efficiently.

Eligibility Criteria
- Minimum 1 years of relevant experience, preferably in a hotel or resort.
- Strong understanding of front office operations.
- Ability to work effectively with a team and maintain service standards.

Advantages
- Food provided by the company.
- Opportunity to grow within Rubystone Hospitality.

Pay: ₹8,000.00 - ₹20,000.00 per month

Benefits

- Food provided

Experience:
- Hotel: 1 year (Preferred)

Location:
- Rishikesh, Uttarakhand (Preferred)

Work Location: In person

📌 Front Office Associate (Rishikesh)
🏢 Rubystone Hospitality
📍 Rishikesh