A Front Office Assistant (or Front Desk Assistant) serves as the primary point of contact for an organization, handling administrative tasks, greeting guests, and managing incoming communications.

Core Responsibilities

- Guest &
- Visitor Management:

Welcome visitors, verify credentials, maintain visitor logs, and direct guests to the appropriate personnel or meeting rooms.

- Call &

- Mail Handling:

Answer, screen, and route incoming phone calls; manage the main email inbox; sort and distribute incoming mail and package deliveries.

- Administrative Support: Schedule appointments, maintain executive calendars, prepare meeting rooms, and assist with document drafting, filing, and copying.

- Office Maintenance &

- Supplies:

Monitor inventory levels of office supplies and snacks, place reorders, and keep the reception and lobby areas clean and organized.

- Billing &

- Records:

Process basic transactions, issue guest passes or temporary badges,



handle petty cash, and update administrative records or databases.

Key Requirements &

- Skills

- Education: High school diploma or equivalent (Associate’s or Bachelor’s degree preferred in hospitality or business administration).

- Experience: Freshers or 1–2 years in a reception, customer service, or administrative support role.

- Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace, and familiarity with phone systems or CRM tools.

- Soft Skills: Excellent verbal and written communication, strong organizational abilities, multi-tasking, and a polite, professional demeanor.

Pay: From ₹14,000.00 per month

Advantages

- Food provided

- Health insurance

- Provident Fund

Work Location: In person

📌 Front Office Associate (Kumarakom)
🏢 Karma Royal Haathi Mahal
📍 Kumarakom