We are looking for a friendly, professional, and customer-oriented Front Office Assistant to join our hotel team.

Responsibilities

- Welcome guests and handle check-in and check-out procedures.
- Manage room reservations, guest inquiries, and telephone calls.
- Maintain guest records and handle billing procedures.
- Coordinate with housekeeping and other departments.
- Ensure excellent guest service and satisfaction.
- Handle guest complaints and resolve issues professionally.

Requirements

- Diploma or degree in Hotel Management or Hospitality Management.
- Valuable communication and interpersonal skills.
- Basic computer knowledge.
- Customer service skills and a professional attitude.
- Freshers are welcome to apply.

FOOD & ACCOMMODATION WILL BE PROVIDED.

SALARY : AS PER COMPANY STANDARDS

LOCATION : IRUMPANAM, TRIPUNITHURA, ERNAKULAM

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits

- Flexible schedule

- Food provided

- Leave encashment

- Paid time off

Work Location: In person

📌 Front Office Assistant (Thrippunithura)
🏢 NM ROYALE COUNTY
📍 Thrippunithura