- Make and receive phone calls from USA customers
- Respond to customer inquiries promptly
- Resolve customer complaints effectively
- Provide end-to-end customer support
- Maintain high levels of customer satisfaction
- Create and ensure a positive customer experience
- Qualifications
- A Bachelors/masters degree in any field
Must have
- Excellent written and verbal communication skills in English
- Minimum 1 year of experience in international voice process
- Ability to work in a night shift
Benefits
- Both side cab facility (only limited to Gurgaon)
- Night meal
- Group medical insurance