We are looking for a Field Service Engineer / Technician responsible for the installation, commissioning, troubleshooting, maintenance, and servicing of Interactive Flat Panel Displays (IFPDs), Smart Displays, Interactive Panels, and associated AV equipment at customer locations.

The ideal candidate should have hands-on experience in LED/LCD/TV/display servicing, desktop/laptop hardware, AV equipment, electrical/electronic installation, or similar technical field-service work. Candidates with experience in TV/LED/LCD servicing, desktop hardware, CCTV, projector, AV or similar equipment may also be considered.

Key Responsibilities

- Install, mount, configure, and commission Interactive Flat Panel Displays (IFPDs) at customer locations.
- Perform wall mounting, stand/floor mounting, alignment, leveling, and physical installation of displays.
- Handle installation and troubleshooting of associated equipment including:
- HDMI/DisplayPort/USB cables
- OPS PCs
- Mini PCs / desktops
- Speakers and microphones
- Webcams
- Touch controllers
- Wireless presentation devices
- Other AV peripherals
- Configure IFPD operating systems, display settings, touch functionality, audio/video settings, and connected devices.
- Troubleshoot issues related to display, touch, audio, video, connectivity, software, and peripheral devices.
- Diagnose hardware faults and coordinate replacement/repair of defective components where required.
- Install and configure basic software, drivers, firmware, applications, and system updates.
- Troubleshoot Windows-based systems, Android-based displays, and basic networking/connectivity issues.
- Perform preventive maintenance and periodic health checks of installed equipment.




- Attend customer complaints and service requests within defined timelines.
- Provide on-site technical support, demonstrations, and basic user guidance to customers.
- Maintain proper documentation of installation, service calls, replacement parts, and equipment status.
- Coordinate with the internal technical, sales, and project teams for installation and service requirements.
- Ensure installations are completed safely, professionally, and as per company/customer requirements.
- Travel to customer sites, schools, offices, institutions, and other project locations as required.
- Maintain service reports, installation checklists, and closure documentation.

Required Skills & Qualifications

- ITI / Diploma / Bachelor's qualification in Electronics, Electrical, IT, Computer Hardware, or a related technical field preferred.
- 1–4 years of relevant hands-on experience in field service, installation, or technical support.
- Experience with LED/LCD/TV servicing, desktop/laptop hardware, AV equipment, projectors, IFPDs, digital displays, or similar products.
- Good understanding of:
- HDMI, USB, LAN and other connectivity interfaces
- Windows operating systems
- Basic networking
- Audio/video troubleshooting
- Hardware and peripheral troubleshooting
- Basic electrical/electronic concepts




- Ability to use basic hand tools and installation equipment.
- Good troubleshooting and problem-solving ability.
- Good communication and customer-handling skills.
- Willingness to travel extensively for installation and service calls.
- Ability to work independently at customer locations.

Preferred Experience Candidates with experience in any of the following will be preferred:

- Interactive Flat Panel Display (IFPD) installation/service
- Smart TV / LED / LCD TV servicing
- Digital signage / commercial displays
- Projector installation and servicing
- AV equipment installation
- Desktop/laptop hardware support
- CCTV installation and troubleshooting
- Conference room / meeting room AV setup
- Smart classroom / education technology equipment
- Commercial display or electronics servicing

Candidate Profile We are looking for a hands-on technician rather than a purely desk-based IT support professional. The candidate should be comfortable travelling to customer locations, physically installing equipment, diagnosing hardware/software issues, and resolving technical problems in office.

Freshers with relevant ITI/Diploma qualifications and strong hands-on technical knowledge may also be considered.

Key Performance Areas

- Successful and timely completion of installations
- First-time resolution of service issues
- Customer satisfaction
- Adherence to installation and safety standards
- Accurate service and installation documentation
- Timely closure of customer complaints
- Proper handling of company/customer equipment

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits

- Health insurance
- Provident Fund

Work Location: In person

📌 Field Service Engineer / Technician (Lucknow)
🏢 Qonevo Technologies Private
📍 Lucknow