Key Responsibilities:

1. Breakdown and Machine Support: Provide immediate support for machine breakdowns and other technical requirements at the site.

2. Site Visits and Remote Assistance: Conduct daily site visits and offer support through calls or video calls to address in office needs.

3. Material Cross-Check: Verify all site materials, ensuring accurate and efficient management.

4. Repairable vs Non-Repairable Assessment: Evaluate equipment to determine whether items are repairable or need to be sent back to Pune HQ, ensuring proper documentation is completed.

5. Work Completion: Ensure all assigned daily tasks are completed without fail, maintaining high standards of service.

6. Local Supplier Coordination: Collaborate with local suppliers for spare parts and repair services. Engage the Team Leader and Reporting Manager as necessary.

7. Reporting: Submit detailed daily reports to the Reporting Manager on site activities and machine conditions.

8. Root Cause Analysis (RCA) & Corrective Actions: Identify and analyse recurring machine failures, conducting RCA and implementing Corrective and Preventive Actions (CAPA). Weekly RCA and CAPA reports must be submitted to the Reporting Manager.

9. Maintenance Maximization: Optimize machine maintenance under Repair Contract (RC), Annual Maintenance Contract (AMC), and Preventive Maintenance Contract (PMC) frameworks to reduce breakdown occurrences.

10. Service Team Performance Improvement: Enhance the Service Team's efficiency in problem-solving and reducing breakdown periods.

11. Contractual Team Coordination:



Ensure seamless collaboration with contractual teams for 100% accurate and timely completion of service tasks.

12. Team Collaboration: Work closely with the Service Team (including Service Team Leader and other team members) to align with the company's service policies.

13. Breakdown History Management: Document and maintain records of machine breakdowns, especially long-lead ones, for reference and analysis.

14. Service Activity Monitoring: Oversee service activities, ensuring compliance with the company's Service Policy.

15. Weekly Reporting: Submit comprehensive weekly machine reports to the Reporting Manager.

16. Consignee Communication: Inform the consignee (SSE & relevant Railway Officers) before and after performing any work at the site.

17. Documentation: Collect joint notes from the consignee in adherence to company policies.

18. Professional Conduct: Maintain respectful and professional behaviour when interacting with the consignee and other stakeholders.

19. PPE Compliance: Ensure the use of Personal Protective Equipment (PPE) at the site, in accordance with safety protocols.

20. Adaptability: Be flexible in adapting responsibilities based on the evolving needs of the site.

Skills & Qualifications:

- Diploma/Bachelors degree in Engineering (Mechanical, Electrical, or relevant field).
- Proven experience in machine maintenance, troubleshooting, and field service.
- Strong communication and documentation skills.
- Ability to analyse and solve technical problems effectively.
- Experience with Root Cause Analysis and implementing CAPA.
- Familiarity with safety standards and the use of PPE.
- Ability to work collaboratively in a team and coordinate with multiple stakeholder

📌 Field Service Engineer (Chennai)
🏢 Hyt Engineering Company Private
📍 Chennai