12 Oct
|
Elite Butlers
|
Bengaluru
12 Oct
Elite Butlers
Bengaluru
– Club Server
Location: Bengaluru/ Hyderanad Employment Type: Full-Time
Reporting To: Front of House / Member Experience Manager
Role Overview
We are looking for a well-groomed, courteous, and service-oriented Club Server to deliver refined, personalised food and beverage service to members and their guests at a premium private members’ club. The ideal candidate should have experience in luxury hospitality, premium restaurants, wellness clubs, or other high-end service environments. The role requires a proactive approach to member service, attention to detail, knowledge of food and beverage service standards, and the ability to create a warm, seamless, and welcoming dining experience.
Key Responsibilities
- Welcome members and guests warmly and provide attentive, personalised service throughout their visit.
- Take food and beverage orders accurately and communicate them clearly to the kitchen and bar teams.
- Serve food and beverages professionally, following established service standards and etiquette.
- Maintain the cleanliness, hygiene, and presentation of dining areas, lounges, service stations, and associated spaces.
- Ensure tables are properly set, maintained, and cleared promptly, following the club’s presentation standards.
- Familiarise yourself with the menu, ingredients, daily specials, beverages, and dietary options to assist members with recommendations.
- Anticipate members’ needs and respond promptly to requests while maintaining a discreet and unobtrusive service approach.
- Accommodate special requests, dietary preferences, and allergies while coordinating with the kitchen team.
- Ensure service areas are adequately stocked with crockery, cutlery, glassware, napkins, and other required supplies.
- Coordinate with the kitchen, bar, housekeeping, and Front of House teams to ensure smooth and efficient service.
- Handle member feedback, complaints, and service concerns courteously, escalating them to the supervisor when required.
- Support food and beverage service during private gatherings,
club events, special occasions, and member activities.
- Follow food safety, hygiene, sanitation, and workplace safety procedures.
- Maintain high standards of personal grooming, professional conduct, and uniform presentation.
- Respect member privacy and maintain confidentiality regarding members, guests, and club activities.
- Assist with opening and closing duties, including mise-en-place, service station preparation, and end-of-shift checks.
- Contribute to a consistent, high-quality member experience through teamwork, responsiveness, and attention to detail.
Candidate Profile
- 2–6 years of relevant experience in five-star hotels, premium standalone restaurants, luxury resorts, private members’ clubs, or high-end hospitality establishments.
- Candidates from premium wellness clubs, spa hospitality, and luxury lifestyle environments with relevant food and beverage service exposure may also be considered.
- Experience with reputed hospitality brands such as Taj Hotels, The Leela, ITC Hotels, Oberoi, and other luxury establishments will be preferred.
- Prior experience in fine dining, all-day dining, lounge service, or premium restaurant operations is desirable.
- Positive knowledge of food and beverage service etiquette, table setting, order taking, and service procedures.
- Strong communication and interpersonal skills, with a courteous and member-focused approach.
- Excellent personal grooming, hygiene, and professional presentation.
- Ability to understand member preferences and deliver attentive, personalised service.
- Comfortable working in a fast-paced, premium hospitality environment.
- Ability to work flexible shifts, weekends, and during special club events as required.
- A team-oriented attitude, strong work ethic, and willingness to learn and uphold the club’s service standards.
Key Competencies
Member Experience | Food & Beverage Service | Fine Dining Etiquette | Guest Relations | Personal Grooming | Menu Knowledge | Attention to Detail | Service Excellence | Discretion | Teamwork | Communication | Professionalism
📌 F&B Club Server (Bengaluru)
🏢 Elite Butlers
📍 Bengaluru