Role Overview

What is the purpose of this role- what are they there to achieve?

The Factory Inbound Logistics Specialist (IBH Leaf) is responsible for the regional execution, coordination, and escalation of inbound and interplant leaf logistics flows into factories, ensuring production sites receive leaf materials reliably and in line with operational requirements. Additionally, the role acts as customs back office supporting preparation, validation and coordination of import customs documentation.

Operating from the IBH delivery hub, the role executes and coordinates daytoday inbound logistics activities across multiple factories, acting as the central execution point for factoryfacing inbound leaf flows within the region. The role ensures inbound leaf movements are visible, progressing as planned, and issues are identified and escalated early to protect factory supply and production continuity.

Key Responsibilities

What are the primary activities that this role will be accountable for?

Execute and coordinate regional inbound and interplant leaf logistics flows into factories, covering multiple production sites.

Control daytoday factoryfacing execution, including delivery sequencing, receiving alignment,



and exception handling across sites.

¢ Track inbound leaf movements (milestones, ETAs, delivery status) and proactively identify and manage delays, risks, shortages, or receipt issues impacting factory supply.

¢ Coordinate delivery scheduling and receiving alignment, including ensuring receiving windows or delivery slots are secured and respected, where applicable.

¢ Support rapid resolution of inbound execution issues by executing recovery actions and escalating where thresholds are exceeded.

¢ Maintain accurate execution updates and inputs for regional inbound performance reporting

¢ Ensure import customs documentation is complete, accurate and aligned with inbound execution timelines and compliance requirements.

What are the core decisions that this role will be accountable for?

¢ Execution decisions related to factorylevel inbound coordination across the region.

¢ Selection of appropriate execution actions to resolve inbound delivery issues within defined priorities.

¢ Escalation of inbound factory risks or constraints to the Regional Inbound Logistics Lead.

📌 Factory inbound logistics planning (Chennai)
🏢 Capgemini
📍 Chennai