Dear Aspirants,

Hiring for Facility Manager - Devanahalli location working days - 6 days.

Responsibilities

- Develop, implement and manage soft facility management services across the manufacturing plant, offices and associated facilities.
- Ensure all soft services are delivered in accordance with agreed Service Level Agreements (SLAs), Key Performance Indicators (KPIs), statutory requirements and company standards.
- Manage and coordinate all soft services including Housekeeping, Security, Landscaping, Waste Management, Pest Control, Food & Canteen Services, Creche, Gym and Staff Transportation.
- Ensure a clean, safe, hygienic and well-maintained setting across the manufacturing plant, office areas, common areas and external premises.
- Act as the primary point of contact for the client/user departments for all soft service-related matters.
- Plan, coordinate and monitor manpower deployment, attendance, shift rosters, productivity and performance of all soft service teams.
- Manage service partners and contractors, ensuring compliance with contractual requirements, agreed manpower, scope of work, SLAs and KPIs.
- Conduct regular inspections of facilities and services, identify gaps and ensure timely corrective and preventive actions.
- Establish and maintain service standards, checklists, SOPs and work instructions for all soft services.
- Ensure effective coordination between soft service teams and other facility functions including Technical, EHS, Security, Projects, Procurement, HR and Finance.




- Drive initiatives for continuous improvement in service quality, operational efficiency, employee experience and cost optimisation.
- Monitor service-related complaints and requests and ensure timely resolution with proper escalation where required.
- Prepare and submit regular MIS, performance reports, manpower reports, incident reports and other management reports as required.
- Ensure proper documentation and maintenance of all service records, inspection reports, attendance records, training records, licences, certificates and statutory documents.
- Ensure compliance with all applicable company policies, statutory requirements, labour laws, health and hygiene standards and client requirements.
- Manage service audits and inspections, identify non-conformities and coordinate closure of observations within agreed timelines.
- Support budget preparation and monitor operating expenditure for all soft services against approved budgets.
- Identify opportunities for cost optimisation without compromising service quality, safety, hygiene or employee experience.
- Conduct regular review meetings with service partners and monitor performance against agreed KPIs.
- Manage escalation of service issues and ensure effective communication with stakeholders.

Key accountabilities :

- Housekeeping & Hygiene
- Security Services
- Landscaping & External Area Management
- Waste Management
- Pest Control
- Food, Canteen & Cafeteria Management
- Creche & Gym Management
- Staff Transportation
- Quality, Compliance & Customer Service

📌 Facility Manager - Devanahalli (Bengaluru)
🏢 Zeiss
📍 Bengaluru