We are looking for a Expert Onboarding Executive to join a growing HappinessCue team in Delhi NCR. The role helps ensure that clients and experts have a smooth experience on HappinessCue. HappinessCue is a non-medical guidance platform, so this role does not involve diagnosis, clinical treatment or medical advice.
Responsibilities
- expert communication
- profile information
- verification coordination
- scheduling
- booking support
- session follow-up
- feedback handling
- service-quality checks
- The role is hands-on and suits someone who enjoys taking ownership rather than simply passing enquiries between teams.
- The successful candidate will be expected to communicate clearly, keep commitments visible and make the experience easier for the person seeking guidance.
- Attention to detail
- Dependable follow-through
- Comfortable communication with different stakeholders
Qualifications
- Experience range is 0-4 years; robust candidates with closely relevant experience may also be considered.