- Manage front desk operations, including patient registration, appointment scheduling, and enquiry handling.
- Greet and assist patients and visitors professionally, ensuring a positive first impression.
- Maintain accurate patient records and update information in the hospital management system.
- Coordinate with doctors, nurses, and departments for smooth patient flow.
- Handle billing, cash collection, and provide receipts as per hospital protocols.
- Address patient queries, complaints, and ensure high standards of customer service.
- Supervise front office staff and ensure adherence to standard operating procedures (SOPs).
- Monitor daily reports related to appointments, billing, and cash reconciliation.
- Ensure cleanliness, order, and professional appearance of the reception area.
- One must have complete knowledge of the Purnank software.

Pay: ₹8,800.00 - ₹25,000.00 per month

Advantages

- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Executive / Sr. Executive - Front Office (Patna)
🏢 Nirog Hospitals and Research Centre
📍 Patna