12 Oct
|
beep experience
|
Chennai
12 Oct
beep experience
Chennai
Who We Are
We are a media neutral collective of passionate storytellers. We specialise in experiential marketing, integrated events, MICE and brand communications. With offices in major cities and partners worldwide, we curate brand experiences globally. Always ready with our laptops and a spare set of clothes, we love what we do!
Know Us More https://gobeep.in/
https://www.instagram.com/beepexperience The position of Executive Client Servicing will be based in Bangalore and reports directly to the Sr. Manager Client Servicing .
Key Functions and Responsibilities
- Support the client servicing team in managing day-to-day client communication and project coordination.
- Assist in understanding client requirements, event objectives, timelines, and budgets to ensure smooth project execution.
- Coordinate with internal teams such as creative, production, operations, and vendors to facilitate timely delivery of project milestones.
- Prepare meeting notes, project trackers, status reports, and follow-up actions to ensure clear communication across stakeholders.
- Assist in developing presentations, proposals, budgets, and event documentation for client reviews.
- Monitor project timelines and proactively follow up with teams to ensure deliverables are completed as per schedule.
- Participate in client meetings, briefing sessions, and event recce visits to gain a thorough understanding of project requirements.
- Support on-ground event execution by coordinating with vendors, partners, and internal teams to ensure seamless delivery.
- Handle routine client queries and feedback, escalating critical concerns to senior team members when required.
- Assist in managing project budgets, quotations, purchase orders, and expense tracking to ensure financial accuracy.
- Maintain accurate project records, contracts, approvals, and documentation throughout the project lifecycle.
- Contribute to post-event reporting,
client feedback collection, and project closure activities.
- Build and nurture positive client relationships through responsive communication and proactive support.
- Stay informed about industry trends, event innovations, and best practices to contribute fresh ideas and solutions.
- Demonstrate ownership, attention to detail, and a solution-oriented approach while managing multiple projects and deadlines.
Prerequisites Graduate degree in any stream; a diploma or certification in Event Management or Mass Communication will be a plus.0 to 2 years of experience in the event management or experiential marketing industry.
Essential Skills
Possesses a basic understanding of client servicing and event coordination, with solid communication skills, proficiency in MS Office, and the ability to multitask and manage timelines under supervision.
Personal Qualities
Organised, detail-oriented, and a strong team player with a proactive and reliable attitude. Eager to learn, adaptable to travel, flexible hours, and capable of problem-solving in dynamic environments.
Key Performance Indicators
- Maintain high client satisfaction through timely and professional service.
- Complete assigned tasks within agreed deadlines consistently.
- Coordinate effectively with internal teams to support seamless execution.
- Follow up promptly with clients and teams to avoid delays.
- Support onsite event execution with active participation.
- Contribute to the preparation of pitches and client proposals.
- Assist in tracking budgets and avoiding project overruns.
- Show initiative and eagerness to learn and grow.
Key Result Area
- Support in end-to-end event/project execution.
- Accurate documentation and reporting of project details.
- Coordination with internal teams for seamless workflow.
- Assistance in pitch preparation and proposal submissions.
- Adherence to project timelines and quality standards.
📌 Event Executive (Chennai)
🏢 beep experience
📍 Chennai