About Ezyschooling
Ezyschooling is a technology-driven platform that simplifies the school admission process for parents and students. Our platform helps families discover and compare schools and apply to multiple schools through a streamlined admission process.
We are looking for enthusiastic and customer-focused individuals to join our team as Admission Counsellors.
As an Admission Counsellor, you will interact with prospective parents and students, understand their school admission requirements, address admission-related queries, and guide them through the school admission process. You will help families make informed decisions by providing accurate information about schools, admission procedures, and selection criteria.
Key Responsibilities
- Connect with prospective parents and students to understand their school admission requirements.
- Provide accurate information regarding schools, admission procedures, eligibility, and selection criteria.
- Guide parents throughout the admission process and assist them in making informed school choices.
- Handle queries and provide timely and effective solutions to parents and students.
- Maintain professional communication and deliver a positive customer experience.
- Follow up with prospective parents and ensure smooth coordination throughout the admission journey.
- Maintain accurate records and update relevant information in internal systems.
- Coordinate with internal teams to resolve customer queries and ensure timely assistance.
- Handle multiple conversations and tasks while maintaining attention to detail.
- Work collaboratively with the team to achieve individual and organisational goals.
Requirements
- Bachelor's degree in Education, Counseling, or a related field is preferred.
- Freshers are welcome to apply with positive communication skills.
- Candidates with 1+ year of experience in admission counselling, customer service, sales, education, or a related field will be an added advantage.
- Excellent verbal and written communication skills in Hindi and English are mandatory.
- Strong interpersonal and customer-handling skills.
- Customer-focused approach with a positive attitude.
- Ability to multitask and manage multiple queries efficiently.
- Good attention to detail and organisational skills.
- Ability to work effectively in a team environment.
- Candidates with an educational background will be preferred.
- Experience with student engagement or enrollment management software is a plus.
Interested candidates can share their updated resume at:
WhatsApp: (phone hidden)
Email:
[email protected]
Pay: ₹18,000.00 - ₹35,000.00 per month
Benefits
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- Are you comfortable with the location ?
- This is onsite and Fulltime job . Are you comfortable ?
- Are you comfortable with the salary ?
Work Location: In person
📌 Education Counselor (Shahdara)
🏢 Ezyschooling
📍 Shahdara