Role & responsibilities

Role Overview: The Head IT & Solution Architect will lead the organizations digital transformation efforts across manufacturing, supply chain, sales, and service functions. This individual will be responsible for IT strategy, enterprise application architecture, team management, process automation, and AI-led innovations. The role demands both deep technical expertise and strong leadership to drive agile, scalable, and futuristic solutions aligned with business goals.

Key Responsibilities:

1. IT Strategy & Governance

- Define and execute the IT roadmap in alignment with business goals, specially manufacturing, quality control, regulatory compliance, and pan-India sales operations.
- Establish IT governance frameworks and enforce cybersecurity, data integrity, and compliance policies.
- Budget planning and cost optimization for IT operations and initiatives.

2. Solution Architecture & Systems Design

- Design end-to-end architecture for ERP (e.g., Odoo, SAP), CRM, LMS, HRMS, and IoT integrated MES.
- Build scalable and modular architecture integrating manufacturing execution, inventory, procurement, sales, and support systems.
- Enable API-driven interoperability between internal systems and third-party platforms (e.g., telemedicine, diagnostics portals).

3. Application & Platform Development

- Oversee in-house application development (web/mobile/AI tools) for productivity, service management, and customer experience.




- Lead adoption and integration of AI technologies (predictive maintenance, demand forecasting, NLP for support chatbots).
- Enable cloud-native deployment, data lake creation, and analytics platform integration.

4. Automation & Digital Transformation

- Drive automation across manufacturing (shop floor), sales operations, service tracking, and back-office functions.
- Implement RPA and workflow engines to eliminate manual dependencies and errors.
- Ensure systems are capable of handling real-time data, mobility, and predictive analytics.

5. IT Operations & Infrastructure

- Ensure high availability, data backup, disaster recovery, and secure network infrastructure.
- Manage vendors, licenses, SLAs, and compliance with ISO, MDR, CDSCO, and other medical device regulations.
- Lead adoption of cloud infrastructure (AWS, Azure, GCP) as per scale and performance needs.

6. Team Leadership & Talent Development

- Build and manage a cross-functional IT team including developers, system admins, data engineers, security leads, and solution architects.
- Conduct team skill assessments and training programs to upgrade capabilities in AI, cloud, DevOps, and cybersecurity.
- Foster innovation, agility, and team-oriented culture in the IT function.

Preferred Background:

- Prior experience in such organization which has manufacturing & Sales Services
- Led enterprise-wide ERP or automation implementation projects

📌 EDP Head (IT Head) (Faridabad)
🏢 J Mitra u0026 Co
📍 Faridabad