Key Skills:

- Manage day-to-day D2C logistics, e-commerce marketplace, and Quick Commerce operations.

- Coordinate with 3PL warehouses, courier partners, transporters, and internal teams for timely dispatches and deliveries.

- Handle Amazon Seller Central/Vendor Central operations, order processing, PO tracking, and inventory updates.

- Monitor PO fulfillment, fill rate, stock availability, OOS SKUs, shipment ageing, and delivery TAT.

- Manage courier pickups, NDR, RTO, reverse logistics, customer returns, RTV, and shipment claims.

- Coordinate dispatch planning, vehicle placement, delivery appointments, POD tracking, and SLA adherence.

- Maintain accurate operational data across ERP, WMS, OMS, TMS, and marketplace portals.

- Prepare daily MIS reports and track operational KPIs to identify performance gaps and improve efficiency.

- Ensure proper documentation, including e-way bills, invoices, transporter billing, and shipment records.

- Resolve operational escalations, coordinate reconciliations, and ensure timely closure of pending issues.

Major Required Skills





- E-commerce &
- Marketplace Operations

- D2C Logistics &

- Courier Management

- Quick Commerce Operations Blinkit, Zepto, Swiggy Instamart, BigBasket, Flipkart Minutes

- Amazon Seller Central / Vendor Central

- 3PL Warehouse &

- Transporter Coordination

- Inventory Management, PO Fulfillment &

- Fill Rate

- NDR, RTO, RTV &

- Reverse Logistics

- Advanced MS Excel – Pivot Tables, VLOOKUP/XLOOKUP &

- MIS

- ERP / WMS / OMS / TMS

- E-way Bills, Invoices, POD &

- Logistics Documentation

- Shipment Tracking, Delivery TAT &

- SLA Management

- Analytical Thinking, Problem-Solving &

- Coordination

Preferred Profile

- 1+ years of experience in Logistics, Supply Chain, D2C, E-commerce, or Marketplace Operations.

- Hands-on experience with 3PL partners, inventory management, and operational MIS.

- Relevant platform experience in Amazon or Quick Commerce is an added advantage.

📌 E Commerce Operations Executive (Ahmedabad)
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📍 Ahmedabad