(JD)E-Commerce Executive

Company Name: Daylove Care India Private Limited

Department: E-Commerce / Sales & Marketing

Job Title: E-Commerce Executive

Job Location: Pardi, Rajkot, Gujarat

Experience: 1–3 Years (Preferred)

Employment Type: Full-Time

Working Hours: 9:00 AM to 6:30 PM

Reporting To: E-Commerce Manager / Sales Manager

1. Job Objective

To manage online sales channels, product listings, order processing, inventory coordination, marketplace operations, and customer service to improve online sales and business growth.
1. Roles & Responsibilities

A. E-Commerce Marketplace Management

- Manage Amazon, Flipkart, Meesho and other online marketplaces.
- Create, update and optimize product listings, titles, descriptions, images and pricing.
- Maintain product details, SKUs, barcodes and catalogue information.
- Monitor marketplace performance, product rankings and sales.

B. Order & Inventory Management

- Process daily online orders and ensure timely dispatch.
- Coordinate with the warehouse and logistics team for packing and shipping.
- Monitor stock availability and update inventory regularly.
- Track order cancellations, returns, replacements and refunds.

C. Sales & Marketing

- Monitor daily, weekly and monthly online sales.
- Plan and execute marketplace promotions, offers and discounts.
- Coordinate product advertisements and promotional campaigns.
- Analyze sales reports and identify opportunities to increase revenue.

D. Customer Service

- Handle customer queries, complaints, ratings and reviews.
- Coordinate with marketplace support teams to resolve issues.
- Maintain positive seller ratings and customer satisfaction.

E.



Reporting & Documentation

- Prepare daily sales and order reports in Excel or Google Sheets.
- Maintain records of sales, returns, inventory and marketplace expenses.
- Track payment settlements, commissions, shipping charges and returns.
- Share regular performance reports with management.

1. Required Skills

- Knowledge of Amazon Seller Central, Flipkart Seller Hub and Meesho Supplier Panel.
- Good command of MS Excel and Google Sheets.
- Understanding of product listing, order management and inventory control.
- Basic knowledge of digital marketing and online advertisements.
- Good communication, coordination and problem-solving skills.
- Attention to detail and ability to meet deadlines.

1. Educational Qualification

- Graduate in any stream; BBA, B.Com or BBA in Marketing preferred.
- Relevant E-Commerce experience will be an advantage.

1. Key Performance Indicators (KPIs)

- Online sales growth.
- Order processing and dispatch accuracy.
- Product listing accuracy and catalogue quality.
- Inventory accuracy and stock availability.
- Reduction in order cancellations and returns.
- Customer ratings and complaint resolution.
- Accuracy and timeliness of reports.

1. Preferred Candidate

A proactive and detail-oriented candidate with practical knowledge of online marketplace operations, sales reporting, product catalogue management and warehouse coordination. Apply Now: [email protected]

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits

- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off

Work Location: In person

📌 E-Commerce Manager (Rajkot)
🏢 Daylove Care Private
📍 Rajkot