12 Oct
|
SCYTHIAN HEALTHCARE
|
Narela
12 Oct
SCYTHIAN HEALTHCARE
Narela
Scythian Healthcare is looking for a proactive, punctual, and growth-oriented E-Commerce Executive to manage and expand our business across Amazon, Flipkart, and other online marketplaces.
The ideal candidate should have hands-on experience in marketplace operations, product catalogue management, sales growth, advertising campaigns, inventory management, order processing, and performance analysis.
We are looking for someone who takes ownership of their work, identifies growth opportunities, solves problems independently, and focuses on increasing sales, improving product visibility, and maximizing profitability. This role is not limited to uploading product listings; the candidate will be responsible for managing day-to-day operations and contributing to the company's overall e-commerce growth.
Key Responsibilities
1. Marketplace Management
- Manage and operate seller accounts on Amazon, Flipkart, and other relevant e-commerce platforms.
- Handle day-to-day marketplace operations and ensure accounts run smoothly.
- Monitor account health, seller performance, policy compliance, and performance notifications.
- Resolve listing errors, account issues, product suppression, and operational problems.
- Explore recent marketplaces and online sales channels to expand the company's business.
2. Product Listing & Catalogue Management
- Create, optimize, and maintain product listings with accurate titles, descriptions, specifications, keywords, images, and pricing.
- Conduct keyword research and competitor analysis to improve product ranking and visibility.
- Optimize existing listings to improve click-through rates and conversions.
- Coordinate product images, creatives, A+ Content, and other catalogue requirements wherever applicable.
- Ensure product information, inventory, and pricing remain accurate and updated.
3. Sales Growth & Business Development
- Develop and execute strategies to increase marketplace sales, revenue, and profitability.
- Identify high-potential products and opportunities to expand the product portfolio.
- Analyse competitors, market trends, pricing, customer demand, and product performance.
- Monitor sales targets and take corrective action when performance is below expectations.
- Suggest and implement strategies to improve conversion rates, average order value, and repeat purchases.
- Take ownership of marketplace growth instead of waiting for instructions for every task.
4. Marketplace Advertising & Promotions
- Plan, launch, manage, and optimize Amazon Ads, Flipkart Ads, and other relevant marketplace advertising campaigns.
- Monitor advertising spend, ACoS, ROAS, impressions, clicks, conversions, and sales performance.
- Optimize keywords, bids, budgets, and targeting to improve advertising efficiency.
- Plan promotional campaigns, deals, coupons, and seasonal offers wherever available and commercially viable.
- Track campaign results and focus on profitable growth rather than spending without measurable returns.
5. Order, Inventory & Pricing Management
- Monitor orders, dispatches, cancellations, returns, refunds, and pending orders.
- Coordinate with the warehouse, packaging, logistics, and internal teams to ensure timely fulfilment.
- Maintain appropriate stock levels and prevent stockouts or excess inventory.
- Monitor product pricing, marketplace fees, shipping costs, advertising expenses, and margins.
- Identify slow-moving products and recommend suitable actions to improve their sales.
6. Customer Service & Account Performance
- Monitor customer feedback, product reviews, ratings, returns, and complaints.
- Coordinate resolution of customer issues and marketplace disputes.
- Maintain seller performance standards and work to reduce cancellations, returns, and negative feedback.
- Ensure compliance with marketplace policies and applicable product-category requirements.
7. Reports, Analytics & Performance Tracking
- Prepare daily, weekly, and monthly reports covering sales, orders, revenue, advertising, inventory, returns, and profitability.
- Track key performance indicators and compare actual results against targets.
- Analyse product-wise performance and identify areas for improvement.
- Provide actionable recommendations based on data rather than assumptions.
- Maintain proper records of marketplace activities, campaigns, and business performance.
8. Process Improvement & Business Expansion
- Identify operational gaps and implement practical solutions.
- Improve workflows, reporting systems, and coordination between teams.
- Research new products, categories, and marketplace opportunities.
- Work towards building scalable e-commerce operations that support the company's long-term growth.
Required Skills & Qualifications
- 1–3 years of practical experience in e-commerce or marketplace management.
- Hands-on experience with Amazon Seller Central and Flipkart Seller Hub.
- Knowledge of product catalogue management, listing optimization, and keyword research.
- Experience with marketplace advertising and campaign optimization.
- Understanding of sales analytics, inventory management, pricing, returns, and account health.
- Good working knowledge of MS Excel or Google Sheets, including reports and data analysis.
- Strong problem-solving, communication, and coordination skills.
- Ability to prioritize tasks, meet deadlines, and work independently.
- A performance-driven mindset with a focus on revenue, profitability, and business growth.
What We Expect From the Candidate
- Punctuality & Discipline: Must report to work on time and follow company working hours and procedures.
- Ownership: Take responsibility for assigned marketplaces, tasks, targets, and outcomes.
- Proactive Approach: Identify issues and opportunities without waiting for repeated instructions.
- Result-Oriented Mindset: Focus on measurable improvements in sales, visibility, conversion, and profitability.
- Accuracy: Maintain correct listings, prices, inventory records, and performance reports.
- Consistency: Complete daily tasks on time and provide regular updates to management.
- Long-Term Growth: Contribute ideas and strategies that help the company expand its online business.
Performance Expectations Performance will be evaluated on the basis of:
- Growth in marketplace sales and revenue.
- Improvement in product visibility, ranking, and conversion rates.
- Advertising efficiency and profitability.
- Listing quality and catalogue accuracy.
- Account health and operational performance.
- Inventory control and timely order processing.
- Timely reporting, punctuality, and completion of assigned tasks.
Pay: ₹10,000.00 - ₹18,000.00 per month
Benefits
- Flexible schedule
- Internet reimbursement
Work Location: In person
📌 E-Commerce Executive (Narela)
🏢 SCYTHIAN HEALTHCARE
📍 Narela