CRM Director

We are hiring a Solutioning &

- Transformation Leader to drive sales-facing consulting and delivery solutioning across next-generation ways of working, including:

- AI-Driven SDLC (AIDLC)
- Product-based operating models
- Value stream-aligned delivery
- DevOps, Release Orchestration &
- Pipeline Intelligence
- Security, Risk &
- Compliance integration into SDLC

This role combines strategic consulting, pre-sales leadership, and delivery accountability,

With a Mandate To

- Shape large, differentiated deals
- Define future-ready operating models
- Conduct rapid diagnostic assessments
- Translate vision into implementable, commercially viable solutions

Key Responsibilities
- Sales Leadership &
- Strategic Solutioning
- Lead solutioning for large/strategic deals
- Partner with Sales, Account Leadership, and Industry Verticals to:

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- Shape deal strategy and win themes

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- Build differentiated transformation propositions

- Craft executive narratives and storytelling tailored to:

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- CIO / CTO: modernization, resilience, security

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- Business leaders: value realization, speed, innovation

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- Engineering leaders: execution feasibility, productivity

- Anchor solution defense discussions and respond to complex client objections
- Design of Next-Gen Ways of Working (WoW)

Define And Institutionalize Modern Delivery Constructs AIDLC &

- Engineering Productivity

- Embed AI across SDLC phases (requirements, coding, testing, ops)
- Define productivity baselines and uplift models

Product &
- Value Stream Operating Models

- Design POD-based structures aligned to value streams
- Enable product lifecycle ownership and funding models
- Define governance models aligned with SAFe / Lean Portfolio Management

DevOps &
- Platform Engineering

- Define enterprise-scale DevOps operating model
- Design platform engineering constructs (self-service platforms, golden paths)
- Align DevOps to value stream flow efficiency
- Current-State Diagnostics (Dipstick Assessments)




- Lead rapid maturity assessments across:

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- SDLC / PDLC / Data lifecycle

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- DevOps maturity and pipeline efficiency

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- Release management practices

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- Security & compliance posture

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- Operating model (project vs product vs value stream)

- Use structured frameworks to:

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- Identify systemic inefficiencies

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- Quantify value leakage (cycle time, defects, rework)

- Present findings as executive insights with clear ROI opportunities
- Future-State Architecture &
- Transformation Roadmaps
- Define target operating model, including:

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- Org structure (value streams, PODs, platform teams)

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- Delivery processes and governance

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- Toolchain modernization (DevOps, data, AI platforms)

- Develop phased transformation roadmaps:

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- Quick wins vs strategic initiatives

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- Change management and adoption plans

- Ensure alignment with:

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- Client constraints (budget, talent, legacy systems)

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- Commercial constructs and delivery scalability

- Thought Leadership &
- Capability Building
- Develop market-facing assets:

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- POVs, whitepapers, transformation playbooks

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- Industry-specific solution blueprints

- Build internal capability in:

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- AIDLC

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- DevOps & platform engineering

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- Value stream transformation

- Mentor senior consultants and solution architects

Experience Required Experience &

- Qualifications

- 15–20+ years in IT services / consulting / digital transformation
- Experience working with global clients and C-level stakeholders

Functional Expertise
- Deep expertise in:

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- SDLC / PDLC / Data lifecycle

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- Agile, SAFe, DevOps, Platform Engineering

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- Product operating models & value streams

- Robust understanding of:

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- Release management and orchestration at scale

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- Enterprise toolchains (CI/CD, testing, monitoring)

DevOps &
- Engineering Depth

- High level or architectural understanding of:

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- CI/CD tools (e.g., Jenkins, GitHub Actions, Azure DevOps)

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- Infrastructure as Code (Terraform, CloudFormation)

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- Containerization & orchestration (Docker, Kubernetes)

📌 Director (Hyderabad)
🏢 Virtusa
📍 Hyderabad