Job Summary: We are seeking a highly skilled Senior Technical Delivery Manager to lead our Application Development and Maintenance (ADM) engagements. The ideal candidate will possess a strong background in Agile management, exceptional client-facing skills, and a deep technical acumen. This role requires a focus on engineering excellence, innovation, and people leadership, along with a solid understanding of commercial aspects of project delivery.
The successful candidate will be responsible for managing client relationships, ensuring project delivery aligns with business objectives, and driving continuous improvement within the team.
Responsibilities
- Lead and manage ADM engagements, ensuring timely and quality delivery of projects.
- Act as the primary point of contact for clients, fostering strong relationships and understanding their needs.
- Implement Agile methodologies to enhance project efficiency and team collaboration.
- Drive engineering excellence by promoting best practices and creative solutions within the team.
- Mentor and lead a team of technical professionals, fostering a culture of continuous learning and improvement.
- Oversee project budgets, timelines, and resource allocation to ensure commercial viability.
- Identify and mitigate risks associated with project delivery.
- Collaborate with cross-functional teams to align project goals with business objectives.
- Continuously assess and improve processes to enhance service delivery and client satisfaction.
Mandatory Skills
- Proven experience in account management and client relationship management.
- Strong expertise in Agile project management methodologies.
- Technical acumen in software development and delivery processes.
- Demonstrated ability to lead and mentor teams effectively.
- Excellent communication and interpersonal skills.
- Strong commercial acumen with experience in managing project budgets and financials.
Preferred Skills
- Experience in managing large-scale ADM projects.
- Familiarity with cloud technologies and modern software development practices.
- Certifications in Agile methodologies (e.g., Scrum Master, PMI-ACP).
- Experience in driving innovation and implementing new technologies.
Qualifications
- Bachelor's degree in Computer Science, Engineering, or a related field; Master's degree preferred.
- 16-20 years of experience in technical delivery management, with a focus on ADM engagements.
- Proven track record of successful project delivery and client satisfaction.