Desktop Support Engineer 1 (Mumbai)

Desktop Support Engineer 1 (Mumbai)

12 Oct
|
SVN SYSTECH INDIA PRIVATE
|
Mumbai

12 Oct

SVN SYSTECH INDIA PRIVATE

Mumbai

Roles and Responsibilities :

- Provide technical support to end users through phone, email, or in-person visits for hardware and software issues.

- Troubleshoot and resolve desktop-related problems, including configuring Outlook email clients and resolving printer issues.

- Collaborate with other teams to escalate complex technical issues that require additional expertise or resources.

- Document all interactions with customers using our service desk ticketing system.

Job Requirements :

- 1-3 years of experience in desktop support or related field (e.g., IT services & consulting).

- Strong knowledge of Windows operating systems, Active Directory, and basic networking concepts.

- Excellent troubleshooting skills with ability to diagnose common desktop issues quickly and efficiently.

- Ability to work effectively under pressure in a rapid-paced environment.

📌 Desktop Support Engineer 1 (Mumbai)
🏢 SVN SYSTECH INDIA PRIVATE
📍 Mumbai

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