Job Purpose

Build and grow the education-finance partner ecosystem across universities, overseas education consultants, domestic institutions, DSAs and referral partners.

Duties and Responsibilities

- Identify, evaluate and onboard suitable education ecosystem partners.
- Create partner business plans covering sourcing, economics, campaigns and governance.
- Manage key accounts through reviews, issue resolution and chance tracking.
- Negotiate commercials within approved authority and coordinate approvals.
- Drive partner activation and training with sales and marketing teams.
- Track partner funnel, payouts, reconciliation and customer experience.
- Ensure partner conduct and data use comply with approved standards.
- Own assigned portfolio or work queue.
- Coach resources where assigned and manage day-to-day closure.
- Provide structured MIS and improvement inputs.

Key Decisions / Dimensions

- Make day-to-day decisions within approved policy, process, budget and delegated authority.
- Escalate policy deviations, material customer impact, fraud indicators, compliance concerns and unresolved cross-functional dependencies.
- Numeric sanction, commercial, hiring and budget authorities are to be defined in the approved delegation matrix.
- Key interactions Internal Sales, Product,



Credit/Underwriting, Risk, Operations, RCU/Fraud Control, Collections, Legal, Compliance, Finance, Technology, HR and COE, as relevant.
- External Students, co-applicants, universities, education consultants, DSAs, verification agencies, valuers, legal partners, technology/service partners and other approved vendors, as relevant.

Major Challenges

- Balancing growth, customer experience, turnaround time and portfolio quality.
- Managing incomplete or inconsistent customer, academic, financial and collateral information.
- Coordinating multiple stakeholders and technology/process dependencies across the loan lifecycle.
- Maintaining control discipline during policy, market and process changes.

Required Qualifications and Experience Graduate or postgraduate. Relevant functional experience; education-finance exposure preferred.

Critical skills and knowledge

- Key-account management
- Commercial negotiation
- Education ecosystem knowledge
- Business planning
- Stakeholder management
- Excel / presentation / business MIS capability appropriate to the role
- High standards of integrity, customer confidentiality and control discipline

📌 Deputy Area Manager - Education Loan (Bengaluru)
🏢 Bajaj Finance
📍 Bengaluru