Below is the JD:

Position: Customer Support Specialist

Company: Teleperformance

Location: Hyderabad (Work From Office)

We are looking for enthusiastic and customer-focused individuals to join our team as International Chat Support Executives. This chance is open for experienced candidates who possess strong written communication skills and a passion for delivering excellent customer service.

In this role, you will interact with international customers through chat, assist them with their queries, provide timely resolutions, and ensure a seamless customer experience. Candidates should be comfortable working in a fast-paced environment and handling multiple conversations while maintaining accuracy and professionalism.

Work Location: DLF, Gachibowli, Hyderabad

Compensation & Benefits:

- Experienced Candidates: Up to 4.7 LPA
- Two-way cab facility provided within a 25 KM radius
- Exposure to an international customer support environment

Eligibility Criteria:

- Graduation Mandatory(Any Discipline)
- 2years and above experienced candidates are welcome to apply
- Good written communication skills in English




- Basic computer knowledge and typing proficiency
- Willingness to work from the office and in rotational shifts

Key Responsibilities:

- Respond to customer inquiries via chat
- Resolve customer concerns efficiently and professionally
- Maintain high customer satisfaction levels
- Adhere to quality and process guidelines
- Escalate complex issues to the appropriate teams when required

Shift & Work Schedule:

- 24/7 rotational shifts
- 5 working days, 2 rotational week-offs
- Comfortable working in night shifts (as per business requirement)

As part of next phases of interview, you are requested to walk-in to the recruitment Centre below are the details .

Note: Do Mention HR Poc as Harshit/Vamsi on Resume

Venue: 2nd Floor, Teleperformance (TP) Hiring Centre, Legend Platinum building, beside Rainbow Children Hospital, Kondapur, Hyderabad 500081

Gmaps link: https://maps.app.goo.gl/RNzpAqRAyuftR8ye7

Intrested Folks can share resume on (phone hidden)

📌 Customer Support Specialist Chat Process (Hyderabad)
🏢 TP
📍 Hyderabad