Transcom is hiring Customer Success Associates for its Domestic Insurance Voice Process. The role involves communicating with customers about health, motor and life insurance services while delivering a positive customer experience.
Key Responsibilities
- Handle customer interactions through voice calls.
- Explain insurance-related products and services.
- Address customer questions regarding insurance offerings.
- Assist customers with service-related enquiries.
- Use effective persuasion and customer engagement techniques.
- Maintain accurate customer interaction records.
- Achieve assigned quality, service and sales performance targets.
Eligibility Criteria
- Graduation is mandatory.
- Domestic insurance or sales experience preferred.
- Good English and Hindi communication.
- Strong customer handling and convincing skills.
- Clear speech and correct grammar.
- Ability to handle customer objections professionally.
- Comfortable working in a target-oriented environment.
Benefits
- Performance incentives.
- Exposure to health, motor and life insurance processes.
Job Overview-
Location-Kharadi Pune Maharashtra
Job TypeFull-time / Work From Office
₹CTCUp to ₹35,000 CTC Monthly
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