– B2C Customer Support Executive

Location: Coimbatore

CTC : 3 LPA - Freshers

Experience: Fresher / Up to 1 Year

Employment Type: Full-Time

Job Summary

We are looking for a customer-oriented B2C Customer Support Executive to provide excellent support to customers across GCC regions. The ideal candidate will handle customer queries, resolve issues efficiently, and ensure a positive customer experience through multiple communication channels.Key Responsibilities

Handle inbound and outbound customer interactions through Email, WhatsApp, and Chat.

Respond to customer queries promptly and professionally.

Record and update customer information accurately in the CRM system.

Resolve customer issues within the defined turnaround time.

Ensure high customer satisfaction and first-contact resolution.

Coordinate with internal teams whenever required to resolve customer concerns.

Maintain accurate records of customer interactions.

Required Skills

Good verbal and written communication skills.





Customer-focused with good problem-solving abilities.

Basic computer knowledge.

Ability to work in rotational shifts.

Good typing and multitasking skills.

Qualification

Bachelor's Degree in Science, Biology, Biotechnology, Microbiology, Biochemistry, Life Sciences or DMLT

Freshers are encouraged to apply.

Candidates with up to 1 year of experience can also apply.

Preferred Candidate Profile

Excellent communication skills.

Willingness to work in rotational shifts.

Positive attitude and willingness to learn.

Team player with a customer-first approach.

Candidates proficient in Kannada, Hindi, or Telugu will be preferred.

Perks

Provident Fund

Work Location: In person

Pay: ₹21,500.00 - ₹23,000.00 per month

Benefits

- Food provided
- Provident Fund

Work Location: In person

📌 Customer Support Executive – Kannada | Malayalam| Telugu Speaking (Coimbatore)
🏢 AVM Labs
📍 Coimbatore