Customer Support Executive

Location: Koramangala, Bengaluru, Karnataka

Experience Required: Fresher to 1 Year

Industry Preference: Banking / NBFC / BFSI / Fintech

Job Type: Full time

Job Overview

We are looking for a Customer Support Executive for an Inbound Process role. The candidate will be responsible for handling customer queries, resolving concerns efficiently, and delivering excellent customer service experience.

Key Responsibilities

- Handle inbound customer calls professionally
- Resolve customer queries, complaints, and requests
- Provide accurate information regarding products and services
- Maintain customer records and update CRM systems
- Ensure customer satisfaction and timely issue resolution
- Coordinate with internal teams when required

Eligibility Criteria

- Minimum 1 year of experience in Banking, NBFC, BFSI, or Fintech industry (Mandatory)




- Valuable communication skills in English and Hindi
- Basic computer knowledge and typing skills
- Customer handling and problem-solving ability
- Immediate joiners preferred

Preferred Skills

- Strong communication and interpersonal skills
- Hindi & English Both (Fluent) + Any one regional Language (Kannada, Tamil, Telugu)
- Ability to work in a fast-paced environment
- Positive attitude and customer-centric approach

Interested candidates can share their updated resume (phone hidden) Pay: ₹200,000.00 - ₹280,000.00 per year

Benefits

- Health insurance
- Provident Fund

Language:
- Hindi (Preferred)
- English (Preferred)
- What is the regional language do you speak? (Preferred)

Work Location: In person

📌 Customer Support Executive (CSE) (Koramangala)
🏢 Rupeek Fintech
📍 Koramangala