About Us:

Tender247 is India's biggest tender portal, providing tender information from across the globe. We help businesses identify relevant tender opportunities through industry expertise, research, insights, and dedicated professional support. Our platform enables clients to access tender-related information and simplify their tendering process.

Job Overview:

We are looking for a customer-focused and enthusiastic Support Executive to assist clients with their queries, provide guidance on the Tender247 platform, and ensure a smooth customer experience. This role is suitable for freshers and candidates with up to one year of experience who have good communication skills and a willingness to learn.

Key Responsibilities:

· Handle customer queries through phone calls, emails, and other communication channels.

· Provide accurate information about platform features, services, and subscription-related queries.

· Resolve basic customer issues and coordinate with the relevant internal teams for complex concerns.

· Maintain records of customer interactions, complaints, and resolutions.

· Support customers during onboarding and guide them through the platform's basic features.





· Maintain professional communication and build positive relationships with clients.

· Ensure timely responses and contribute to customer satisfaction.

Required Skills and Qualifications:

· Freshers and candidates with up to 1 year of experience can apply.

· Bachelor's degree in any discipline is preferred.

· Good verbal and written communication skills.

· Basic computer knowledge and familiarity with MS Office.

· Solid listening, problem-solving, and interpersonal skills.

· A customer-oriented attitude with patience and a willingness to learn.

· Ability to handle customer queries professionally and work collaboratively with a team.

Preferred Candidate Profile:

· Candidates with experience in customer support, client servicing, telecalling, or helpdesk operations will be preferred.

· Candidates comfortable communicating with clients over calls and emails.

· Candidates who can join at short notice will be an added advantage.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Support Executive (CSE) (Ahmedabad)
🏢 i- sourcing technologies
📍 Ahmedabad