Customer Support Executive (CSE) (Delhi)

Customer Support Executive (CSE) (Delhi)

12 Oct
|
Nexoria Trade Private
|
Delhi

12 Oct

Nexoria Trade Private

Delhi

Key Responsibilities

- Respond to customer queries via phone, email, and support tools.

- Assist customers in resolving basic technical and product-related issues.

- Handle inbound calls and provide real-time support to customers.

- Create and update support tickets with accurate details.

- Follow up with customers to ensure timely resolution.

- Escalate complex issues to relevant teams when required.

- Maintain proper documentation of customer interactions.

- Deliver a positive customer experience in every interaction.

Skills Required

- Good communication skills (verbal & written).

- Basic computer knowledge and technical understanding.

- Strong problem-solving and learning attitude.

- Active listening and customer-handling skills.

- Attention to detail.

- Ability to multitask in a fast-paced environment.

Pay: ₹12,000.00 - ₹15,000.00 per month

Perks

- Flexible schedule

- Provident Fund

Work Location: In person

📌 Customer Support Executive (CSE) (Delhi)
🏢 Nexoria Trade Private
📍 Delhi

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