Customer Support Desktop and Network Engineer (Kanpur)

Customer Support Desktop and Network Engineer (Kanpur)

12 Oct
|
Aura Emanating Teknology Private
|
Kanpur

12 Oct

Aura Emanating Teknology Private

Kanpur

Location: Delhi NCR, Kanpur (UP)

Job Type: Full-time (in office at client location)

Number of Openings: 04

Minimum Experience: 5 Years

Salary: Minimum ₹20,000/- per month, including PF, ESI etc. Final package depends on interview.

About Us

We are a Delhi-based ISO 9001, 27001, 20000 and 22301 certified IT company providing AMC, facility management services and technology solutions for desktops, servers, printers, all-in-ones and networks to government and enterprise clients. We offer a supportive work environment and good growth opportunities.

Responsibilities

1. Install, configure and maintain desktops, laptops, all-in-ones, printers and other peripherals.
2. Troubleshoot hardware issues and replace faulty parts.
3. Install and support Windows OS, MS Office, antivirus, drivers and email.
4. Manage and support network infrastructure – switches, LAN cabling and Wi-Fi.
5. Attend user complaints promptly and courteously; handle client staff professionally.
6. Log all calls,



follow up till closure and escalate critical issues to the senior engineer.
7. Carry out preventive maintenance and keep service records updated.

Requirements

1. Qualification: Graduate any stream or Diploma in Engg + certificate course in hardware engineering
2. Minimum 5 years as a Desktop & Network Engineer or in a similar role.
3. Good hands-on knowledge of desktop/laptop hardware troubleshooting.
4. Proficiency in Windows 10/11 and MS Office.
5. Working knowledge of networking basics: TCP/IP, LAN, switches and Wi-Fi.
6. Excellent problem-solving and communication skills; ability to work independently and in a team.

Join us and be a part of a company that values innovation and excellence in IT solutions! Pay: ₹20,000.00 - ₹23,000.00 per month

Benefits

- Health insurance
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Support Desktop and Network Engineer (Kanpur)
🏢 Aura Emanating Teknology Private
📍 Kanpur

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer support desktop and network engineer (kanpur) / kanpur