We are looking for enthusiastic, customer-focused individuals to join our team as Customer Support Executives. The ideal candidate should have good communication skills, a positive attitude, and the ability to resolve customer queries efficiently.

Key Responsibilities

- Handle customer inquiries through calls, emails, and chat.
- Provide accurate information about company products and services.
- Resolve customer complaints and issues professionally.
- Maintain customer records and update information in the CRM system.
- Follow up with customers to ensure satisfaction.
- Coordinate with internal teams to resolve customer concerns.
- Maintain service quality and achieve customer satisfaction targets.

Requirements
- Good verbal and written communication skills.
- Basic computer knowledge and familiarity with MS Office.
- Solid problem-solving and interpersonal skills.
- Ability to work in a team and handle customer queries patiently.
- Freshers can apply; prior customer support experience is an advantage.

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Support Associate || Noida
🏢 AllSec Technologies
📍 Noida