We are looking for candidates with good verbal communication and customer-handling skills who can assist customers professionally and provide effective solutions.

Key Responsibilities

- Handle inbound customer enquiries and provide appropriate solutions.

- Understand customer concerns and resolve queries professionally.

- Use computer-based tools to review account information and provide accurate assistance.

- Maintain records of customer interactions and actions taken.

- Escalate complex issues to the appropriate team when required.

- Follow quality standards and process guidelines.

- Maintain professionalism while handling customer interactions.

Eligibility Criteria

- Undergraduates and graduates can apply.

- Freshers and candidates with relevant experience can apply.

- Candidates with customer service or voice process experience are welcome.





- Good verbal communication and customer-handling skills are required.

- Basic computer knowledge and working knowledge of MS Office are preferred.

- Candidates must have a typing speed of at least 20 WPM with 80% accuracy.

- Candidates must be comfortable working from the office in Electronic City, Bengaluru.

- Working in rotational shifts is compulsory. Candidates must be comfortable working in both day and night shifts.

Selection Process

- HR Screening

- Typing Test

- SVAR Assessment (minimum score of 60)

- Operations Interview

- HR Discussion and Offer

Pay: ₹310,000.00 - ₹550,000.00 per year

Advantages

- Food provided

Work Location: On the road

📌 Customer Support Associate (Bengaluru)
🏢 AXORA
📍 Bengaluru