Customer Service Executive (Hyderabad)

Customer Service Executive (Hyderabad)

12 Oct
|
Medi Assist
|
Hyderabad

12 Oct

Medi Assist

Hyderabad

Roles and Responsibilities :

- Handle customer inquiries, resolve issues, and provide excellent customer service via phone calls.

- Process claims, answer questions about policies, and assist customers with their health insurance needs.

- Maintain accurate records of all interactions with customers using CRM software.

- Escalate complex issues to senior team members or supervisors when necessary.

Job Requirements :

- 0-3 years of experience in a similar role (BPO/Call Centre).

- Robust communication skills for effective client servicing and customer handling.

- Ability to work on night shifts (24/7) including weekends and holidays.

- Basic knowledge of health insurance industry operations.

📌 Customer Service Executive (Hyderabad)
🏢 Medi Assist
📍 Hyderabad

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