Title : Customer Service Executive

Experience: 1–3 Years

Industry: FinTech / Financial Services

Location: Mumbai

We are hiring a Customer Service Executive to manage SME client interactions on Bullit.in and ensure excellent customer support.

Key Responsibilities

- Making inbound & outbound calls
- Handle client queries via calls, chats, and emails in Hindi & English.
- Explain products, services, schemes, eligibility, and documentation.
- Resolve client issues and complaints as per SOPs.
- Maintain client records and ensure timely follow-ups.
- Coordinate with internal teams for query resolution.
- Conduct client webinars and knowledge-sharing sessions.

Requirements

- 1–3 years of client-facing/customer service experience.
- Fluent in Hindi & English.
- Strong communication, empathy, and problem-solving skills.
- Basic Excel/CRM knowledge.
- Bachelor’s degree required.
- Customer-focused and eager to learn.

Interested candidates can apply for this position or contact us using the details provided below. HR Khushi - (phone hidden)

Pay: ₹25,000.00 - ₹29,000.00 per month

Perks

- Cell phone reimbursement

Work Location: In person

📌 Customer Service Executive (Mumbai)
🏢 Bullit Fintech Private
📍 Mumbai