Are you a customer service rockstar with excellent English and Hindi proficiency, along with strong MS Office skills? If so, we want you to join our team! As a customer service specialist, you will be responsible for providing top-notch customer support and ensuring customer satisfaction.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues with empathy and efficiency.
- Update customer accounts and information accurately in our database.
- Collaborate with other departments to resolve complex customer issues.
- Create reports and analyze data using MS Excel to improve customer service strategies.
- Assist in developing and implementing customer service policies and procedures.
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers.
If you are a team player with solid communication skills and a passion for helping others, apply now to become a valuable member of our customer service team!
📌 Customer Sales Specialist (Jaipur)
🏢 KSC
📍 Jaipur