Customer Relationship Manager

We are looking for an experienced Customer Relationship Manager to build and maintain strong, long-term relationships with customers and ensure a high level of customer satisfaction. The ideal candidate should have excellent communication skills, strong relationship-management abilities, and experience in handling customers professionally.

Key Responsibilities

- Build and maintain strong, long-term relationships with customers.
- Understand customer requirements and provide appropriate solutions.
- Handle customer queries, concerns, and requests professionally.
- Maintain regular communication and follow up with customers.
- Ensure a positive customer experience and customer satisfaction.
- Coordinate with internal teams to resolve customer issues effectively.
- Maintain accurate customer information and relationship records.
- Collect customer feedback and identify opportunities to improve customer service.
- Support customer retention and strengthen long-term customer relationships.
- Prepare and maintain customer-related reports and updates.

Educational Qualification
- MBA degree is mandatory.
- MBA specialization in Marketing, HR, Business Management, or a related field is preferred.

Experience
- Minimum 1 year of relevant work experience is mandatory.




- Candidates with experience in Customer Relationship Management, Client Relationship, Customer Service, Relationship Management, or similar roles are preferred.
- Freshers are not eligible for this position.

Mandatory Language Skills The candidate must be proficient in all four languages:
- English – Mandatory
- Telugu – Mandatory
- Kannada – Mandatory
- Hindi – Mandatory

The candidate should be comfortable communicating with customers in these languages.

Required Skills

- Excellent verbal and interpersonal communication skills.
- Strong customer relationship management skills.
- Good problem-solving and follow-up skills.
- Customer-focused approach.
- Ability to build trust and maintain professional relationships.
- Strong coordination and teamwork skills.
- Basic knowledge of MS Office and computer applications.
- Ability to handle multiple customer interactions efficiently.

Preferred Candidate Profile
- MBA graduate with minimum 1 year of relevant experience.
- Strong customer-handling and relationship-building skills.
- Proficient in English, Telugu, Kannada, and Hindi.
- Qualified, confident, and customer-oriented.
- Good communication, coordination, and follow-up abilities.

Pay: ₹35,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Customer Relationship Manager (Bengaluru)
🏢 Voltrix ev private
📍 Bengaluru