Housiey is seeking a dynamic and customer-centric CRM Executive to enhance client relationships and ensure a seamless post-sales experience. The ideal candidate will be responsible for managing customer interactions, coordinating site visits, and fostering long-term relationships to drive customer satisfaction and referrals.
Key Responsibilities
Maintain and manage booking data with accuracy and efficiency.
Engage with clients through skilled communication, congratulating them on their property bookings.
Coordinate and schedule site visits, ensuring a seamless and personalized experience.
Facilitate client visits by providing welcome kits/hampers and addressing their queries.
Cultivate strong client relationships by offering consistent post-sales support.
Solicit referrals from satisfied clients to generate new business opportunities.
Ensure timely resolution of client concerns by liaising with internal teams