Bothra Creation is looking for a CRM Executive to manage customer communication, follow-ups, order coordination, and customer relationships

Key Responsibilities

- Handle customer calls, enquiries, WhatsApp messages, and follow-ups& Mails.
- Maintain and update customer and order records.
- Follow up on enquiries, quotations, orders, payments, and deliveries.
- Coordinate with Sales, Production, Dispatch, and Accounts teams.
- Track pending orders and provide timely customer updates.
- Handle customer queries, complaints, and feedback.
- Maintain CRM data and prepare daily/weekly reports.
- Support customer retention and repeat business.
- Maintain proper records of customer communication and requirements.

Requirements

- 1–3 years of experience in CRM, Customer Support, Sales Coordination, or similar role.
- Good communication and interpersonal skills.




- Valuable knowledge of MS Excel and MS Office.
- Strong follow-up and coordination skills.
- Good Hindi and English communication.
- Ability to manage multiple tasks and maintain accurate records.
- Experience in the readymade garment/fashion industry will be an advantage.

Education Graduate in any discipline.

Key Skills

CRM | Customer Handling | Follow-up | MS Excel | Communication | Coordination | Order Tracking | Customer Support | Social Media |Event Management

Contact Details Mobile: (phone hidden)

Email: [email protected]

Pay: ₹22,000.00 - ₹24,000.00 per month

Benefits

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Relationship Manager (CRM) (Indore)
🏢 Bothra Creation
📍 Indore