12 Oct
|
Hindustan HR
|
Nagercoil
12 Oct
Hindustan HR
Nagercoil
We are looking for a proactive and customer-focused Customer Engagement Specialist to build strong customer relationships, address customer queries, and ensure a positive customer experience. The ideal candidate should have excellent communication skills, a professional attitude, and the ability to engage effectively with customers.
Job Title: Customer Engagement Specialist
Location: Nagercoil, Tamil Nadu
Salary: ₹16,000 – ₹20,000 per month
Experience: Freshers / Experienced candidates
Employment Type: Full time
Key Responsibilities
- Interact with customers through calls, messages, and other communication channels.
- Build and maintain positive customer relationships.
- Understand customer needs and provide appropriate information and assistance.
- Handle customer queries, feedback, and complaints professionally.
- Follow up with customers to ensure satisfaction and engagement.
- Maintain accurate customer records and update interaction details.
- Coordinate with internal teams to resolve customer concerns.
- Support customer retention and engagement initiatives.
- Prepare reports on customer interactions and feedback, when required.
Contact: (phone hidden) Pay: ₹16,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Customer Engagement Specialist (Nagercoil)
🏢 Hindustan HR
📍 Nagercoil