12 Oct
|
Magpie Placement Services
|
Jaipur
12 Oct
Magpie Placement Services
Jaipur
Job Title: Customer Support Executive (International Voice Process)
Company: Leading MNCLocation: Jaipur (Mansarovar)
Salary: ₹25,000 – ₹35,000 CTC Possible Incentives Travel allowance OR CabsShift: Rotational / Night Shift
Working Days: 5.5 Days
Job Overview
We are hiring Customer Support Executives for an International Voice Process (US-based clients ). The role involves handling customer queries over calls and delivering a high-quality customer experience while meeting performance metrics.
Key Responsibilities
Handle inbound customer calls for international clients
Resolve queries related to orders, payments, returns, and services
Provide accurate information and quick resolutions
Maintain proper documentation of customer interactions
Meet quality,
compliance, and productivity KPIs
Ensure high customer satisfaction at every interaction
Eligibility Criteria
Qualification: Undergraduate / Graduate (any stream)
Experience: Minimum 6 months in International BPO (Voice) OR Extremely valuable fresher
Communication: Excellent English (mandatory)
Comfortable with night shifts & rotational offs
Immediate joiners preferred
Perks & Benefits
Night shift allowance (for males)
Cab facility for females
PF, ESI & other benefits
Growth in international BPO domain
📌 Customer Care Professional (Jaipur)
🏢 Magpie Placement Services
📍 Jaipur