Customer Care Executive (Pimpri-Chinchwad)

Customer Care Executive (Pimpri-Chinchwad)

12 Oct
|
Nexus Software System
|
Pimpri-Chinchwad

12 Oct

Nexus Software System

Pimpri-Chinchwad

- Handle Inquiries: Respond promptly to customer queries via phone, email, live chat, and social media channels.

- ​Resolve Issues: Investigate customer complaints, identify root causes, and provide accurate, timely solutions or escalations.

- ​Maintain Records: Keep detailed, organized logs of customer interactions, transactions, inquiries, and comments in the CRM system.

- ​Product Knowledge: Maintain an up-to-date, comprehensive understanding of company products, services, policies, and procedures.

Pay: ₹25,000.00 - ₹29,000.00 per month

Work Location: In person

📌 Customer Care Executive (Pimpri-Chinchwad)
🏢 Nexus Software System
📍 Pimpri-Chinchwad

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