? Location: Erode, Tamil Nadu
About Us
At Deyga, we are passionate about creating natural, sustainable, and effective personal care products that are trusted by millions. With our growing community across India and beyond, we are looking for a Customer Care Executive who can represent our brand voice with empathy, clarity, and confidence.
Role & Responsibilities:
- Handle customer queries via phone, email, chat, and social platforms with professionalism.
- Provide accurate product information, usage guidance, and order-related support.
- Build robust rapport with customers by ensuring a positive and personalized experience.
- Record and escalate customer concerns to the relevant team when needed.
- Maintain timely follow-ups and ensure complete customer satisfaction.
- Collaborate with internal teams (operations, marketing,
and logistics) to resolve issues quickly.
Requirements:
- Fluency in English is a must. Proficiency in other languages will be an added advantage.
- Strong communication and interpersonal skills.
- Ability to multitask, prioritize, and manage time effectively.
- Positive attitude, patience, and problem-solving skills.
- Basic computer knowledge (email, CRM tools, MS Office).
Preferred Profile:
- Customer-oriented mindset with a passion for helping people.
- Prior experience in customer service is a plus (but freshers are welcome).
Drop your resume to
[email protected] mail address.
📌 Customer Care Executive (Erode)
🏢 Deyga
📍 Erode