12 Oct
|
Greenmark Developers
|
Hyderabad
12 Oct
Greenmark Developers
Hyderabad
Position CRM Executive
Experience 1- 4 Years
Location Kollur - Hyderabad
Industry Real Estate / Construction
Employment Type Full-Time
About Greenmark Developers
Green mark Developers Pvt. Ltd. is a growing real estate development company focused on creating quality residential communities and thoughtfully planned homes. With a strong focus on quality, customer satisfaction, timely delivery, and professional execution, Green mark Developers is committed to delivering projects that create long-term value for customers.
Key Responsibilities
- Handle customer queries and provide timely resolutions.
- Manage customer communication from booking to possession.
- Coordinate with Sales, Projects, Accounts, Legal and other internal teams.
- Maintain accurate customer records and CRM data.
- Track customer requests, complaints and service issues and ensure closure within timelines.
- Coordinate payment reminders, documentation and agreement-related activities.
- Provide regular updates to customers regarding project progress, possession and other activities.
- Maintain proper documentation of customer interactions and follow-ups.
- Prepare CRM reports and MIS related to customer requests, collections and closures.
- Ensure a positive customer experience throughout the customer lifecycle.
Candidate Profile
- Any Graduate
- 14 years of experience in CRM / Customer Relationship Management, preferably in the real estate or construction industry.
- Good communication and interpersonal skills.
- Strong customer-handling and problem-solving abilities.
- Good coordination and follow-up skills.
- Proficiency in MS Excel, Word and CRM/ERP software.
- Ability to manage multiple customer requests and meet deadlines.
- Candidates with experience in residential real estate CRM will be preferred.
What We Offer
- Opportunity to work with a growing real estate organization.
- Professional and collaborative work environment.
- Learning and growth opportunities opportunities.
- Exposure to residential real estate projects and customer lifecycle management.
📌 Crm Executive (Hyderabad)
🏢 Greenmark Developers
📍 Hyderabad