Job Title: Counsellor

Department: Counselling / Student Support / Admissions

Reporting To: Counselling Manager / Centre Head

Experience: 0–8 years (depending on company requirements)

Qualification: Graduate or postgraduate degree in Psychology, Counselling, Social Work, Education, or a related field, depending on the role.

Job Summary

Key Responsibilities

- Counsel students, clients, and prospective candidates regarding available courses, services, or career opportunities.
- Understand individual requirements, interests, and objectives to provide appropriate guidance.
- Explain course details, eligibility criteria, admission procedures, fees, and career prospects, where applicable.
- Follow up with prospective students or clients through phone calls, emails, and meetings.
- Assist candidates with application forms, documentation, registration, and admission procedures.
- Maintain accurate records of counselling sessions, enquiries, follow-ups, and conversions.




- Respond to enquiries professionally and resolve basic queries.
- Coordinate with the admissions, sales, academic, and administrative teams.
- Achieve assigned counselling, enrolment, or client-service targets, where applicable.
- Prepare daily, weekly, and monthly reports on enquiries, follow-ups, and outcomes.
- Maintain confidentiality of client information and follow organizational policies.
- Collect feedback and support continuous improvement in counselling services.

Required Qualifications
- Graduate degree in any relevant discipline.
- A degree or diploma in counselling, psychology, or career guidance is preferred, depending on the role.
- Relevant experience in counselling, admissions, customer service, or student support is an advantage.

Pay: ₹25,000.00 - ₹50,000.00 per hour

Benefits

- Adaptable schedule

Work Location: In person

📌 councellor (Jaipur)
🏢 Cambridge Court Group of Schools
📍 Jaipur