About the role:

Cluster Manager will be responsible for managing the sales and operations activities within a designated cluster of locations. This role involves driving sales growth, overseeing daily operations, and leading a team of Centre Managers to deliver business &

experience objectives. .

Key Responsibilities:

1. Sales Management:

- Develop and execute sales strategies to achieve revenue targets for the cluster.

- Monitor sales performance daily and implement action plans to address any issues or opportunities in real time

- Foster relationships with Centre Managers and stakeholders to drive business growth month on month

1. Operations Management:

- Oversee day-to-day operations across all locations within the cluster.

- Ensure productive and effective operational processes by solving facilities and customer issues to deliver stellar experience.

- Implement best practices and standardize procedures ensure the audits are defectfree.





1. People Management:

- Lead, mentor, and motivate the sales and operations teams to achieve their best performance.

- Conduct regular performance reviews and provide feedback to team members.

- Recruit, train, and onboard new team members as needed.

Requirements-

- Proven experience in sales and operations management, preferably in a multi-location environment like retail chains with at least 3 years of experience

- Strong leadership and people management skills with the ability to inspire and develop a team.

Excellent communication, negotiation, and problem-solving abilities.

- Analyze and interpret complex data sets using MS Excel, including pivot tables, VLOOKUP, and advanced formulas to take informed decisions

📌 Cluster Manager | Mumbai
🏢 Cult.fit
📍 Mumbai