1. Role Purpose

To enhance skilling & capability of staff and wellbeing-driven retention initiatives of Caretakers (CTs). The role holder will deliver structured training, provide continuous on-ground support, and act as the custodian of CT retention and engagement.
1. Key Responsibility Areas

A. Training & Skill Development
- Deliver structured training modules for CTs:

o ADL care (bathing, feeding, mobility) o Infection control & hygiene o Basic vitals & observation o Emergency response support
- Conduct:

o Induction training for recent CTs o Refresher training - continuous o On-floor demonstration-based coaching
- Perform:

o Skill assessments (pre & post training) o Competency validation

B. On-Floor Coaching & Quality Reinforcement

- Daily/weekly rounds to:

o Observe CT practices o Correct errors in real-time o Reinforce SOP adherence
- Bridge gap between:

o Training → Actual execution C. CT Retention Custodian
- Own end-to-end CT retention tracking

- Identify

o Early attrition signals o Burnout indicators o Dissatisfaction patterns
- Conduct:

o Counselling of aggrieved staff o Exit-prevention conversations
- Maintain CT Risk Tracker:

o High-risk CT list o Action plans per case D. Staff Wellbeing & Support
- Provide:





o Basic emotional support o Distress handling (non-clinical counselling level)
- Support CTs in:

o Personal challenges impacting work o Workplace conflicts o Adjustment issues
- Act as safe escalation point (non-HR)

E. Grievance Identification & Escalation
- Capture issues related to:

o Workload & shift rostering o Supervisor behaviour o Team conflicts o Safety concerns
- Escalate structured insights to NM/UM/RM
- Track closure of key issues

F. Engagement & Culture Building
- Drive:

o Monthly CT connect sessions o Recognition initiatives o Micro-engagement activities
- Build:

o Sense of belonging o Team cohesion G. Data, Reporting & Insights
- Maintain:

o Training calendar & logs o Training scorecards o CT retention dashboard
- Submit Monthly Report to RM, Regional HR & L&D;

o Training coverage & effectiveness o Attrition analysis o High-risk CTs o Ground-level insights Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits

- Health insurance
- Provident Fund

Education:
- Bachelor's (Preferred)

Experience:
- total work: 3 years (Preferred)
- Trainer: 2 years (Preferred)

Work Location: In person

📌 Clinical Trainer at Coimbatore & Kochi
🏢 Athulya Home Healthcare
📍 Coimbatore