12 Oct
|
iO Associates
|
Bengaluru
12 Oct
iO Associates
Bengaluru
Clinical Application Specialist - French Speaking
Location: 100% Remote - India
Employment Type: Permanent
Travel: France, Switzerland and other European countries
About the Client
Our client is a healthcare technology business providing cloud-based medical imaging and radiology software to hospitals and healthcare providers internationally.
Role Overview
We're looking for a Clinical Application Specialist to support customers across the full product lifecycle, from demonstrations and implementation to training and first-line support.
You'll work directly with French-speaking healthcare professionals, helping them use the software effectively while feeding customer insights back to product and engineering teams.
Key Responsibilities
- Deliver product demonstrations, implementations and go-live support.
- Configure imaging workflows and train customers in English and French.
- Provide first-line support to French-speaking customers.
- Troubleshoot issues, document cases in English and coordinate escalations.
- Gather customer feedback and contribute to product improvements.
- Develop training materials,
user guides and French-language support content.
Required Experience
- Fluent French and English
- spoken French is essential.
- Bachelor's degree in Radiography, Medical Imaging, Biomedical Science or a related field.
- 4-5 years' relevant experience in clinical applications, medical imaging or radiology IT.
- Strong understanding of radiology workflows, PACS and DICOM.
- Experience in customer-facing support, troubleshooting and case documentation.
- Strong communication skills and ability to work independently in a remote environment.
- Willingness to travel to France, Switzerland and other European countries .
Nice to Have
- Experience with CT, MRI, ultrasound or teleradiology.
- Knowledge of HL7, RIS integration or healthcare IT.
- Experience with support platforms such as Zendesk or Azure DevOps.
- Additional European languages.
If you have a clinical imaging background, solid customer-facing skills, and fluent French , I'd be keen to hear from you. Please share your updated CV to discuss the opportunity.
📌 Clinical Application Specialist (Bengaluru)
🏢 iO Associates
📍 Bengaluru